Your success at work depends on the perception of you by your manager and other senior stakeholders. It’s crucial to cultivate the skill of effectively managing those in higher positions.  This involves fostering a deep understanding of your manager’s viewpoint and enhancing communication on all fronts.

In this session, you will learn how to work better with your manager and become more effective in your role through helping them and enhancing collaboration.

“Your boss is your biggest customer.”
- Tom Henschel


  • The key challenges involved in ‘managing up’
  • Ways to understand the needs and concerns of your manager
  • How to put in place ground rules to work effectively together
  • Techniques to work with different management styles
  • Approaches for tackling workload concerns
  • Ways to frame problems and the importance of positive language


  1. Communication skills to articulate ideas, updates and concerns clearly and concisely to those above them.

  2. Developed understanding of the needs of those above them and how they can be best supported.
  3. Ability to manage workload and set goals with those above them.

Our Methodology

  • Bite-Sized

    Our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.