Having a good relationship with your manager is the key to achieving a happy work life. They have huge control over which tasks you complete, how you work, and your career path. All managers have strengths and weaknesses, just like you. What is important is putting in place the right practices and structures to work positively together.

And it’s not just your relationship with your manager that is important. Building relationships with other senior stakeholders and clients is also critical. This course will teach techniques and strategies that are relevant to them too.

“The strength of the team is each individual member. The strength of each member is the team.”
- Phil Jackson


  • The key challenges involved in ‘managing up’
  • Ways to understand the needs and concerns of your manager
  • How to put in place ground rules to work effectively together
  • Techniques to work with different management styles
  • Approaches for tackling workload concerns
  • Ways to frame problems and the importance of positive language