Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.

In this session we will show you how to perfect the important skill of assertiveness. Everyone will leave knowing how to get themselves heard effectively.

“Being assertive does not mean attacking or ignoring other’s feelings. It means that you are willing to hold up for yourself fairly without attacking others.”
- Albert Ellis


  • What we mean by assertive behaviour
  • Personal assertiveness challenges
  • Assertive verbal communication
  • How to take control through body language
  • Self-confidence techniques


"Tracy, the coach, was brilliant. Always happy to answer any questions during or after the session, and gave great advice."
- Participant feedback
"It was practical, not loads of theories and models."
- Participant feedback
"Loads of practical and participatory elements – excellent."
- Participant feedback