Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.
In this session, we will show you how to perfect the important skill of assertiveness. Everyone will leave knowing how to make themselves heard effectively.
“Being assertive does not mean attacking or ignoring other’s feelings. It means that you are willing to hold up for yourself fairly without attacking others.”