Overview

Info

Assertiveness is an essential workplace skill. It allows ideas and points of view to be presented clearly and with confidence. Those who are more naturally assertive often decide the direction of projects. This, however, can come at the expense of all options being explored.

In this session, we will show you how to perfect the important skill of assertiveness. Everyone will leave knowing how to make themselves heard effectively.

“Being assertive does not mean attacking or ignoring other’s feelings. It means that you are willing to hold up for yourself fairly without attacking others.”
- Albert Ellis

Outline

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  • What we mean by assertive behaviour
  • Personal assertiveness challenges
  • Assertive verbal communication
  • How to take control through body language
  • Self-confidence techniques

Outcomes

  1. Ability to express thoughts, ideas and needs with clarity and confidence

  2. Skills to manage conflict while maintaining positive working relationships

  3. Development of communication skills to address a range of challenging scenarios

Our Methodology

  • Bite-Sized

    Our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.

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Testimonials

"Tracy, the coach, was brilliant. Always happy to answer any questions during or after the session, and gave great advice."
- Participant feedback
"It was practical, not loads of theories and models."
- Participant feedback
"Loads of practical and participatory elements – excellent."
- Participant feedback