FEEDBACK: Unlock proven tools for giving and receiving feedback

Discover techniques to embrace (and not fear) feedback.



Giving and receiving feedback is an essential part of any role. But so often giving feedback is something we try to avoid. And when it does happen, it can turn into a defensive conversation or one where both parties shut down.

We have to remember the purpose of feedback is to create positive change. With the right tools and strategies at your disposal, feedback is nothing to be fearful of. This session will show you that when handled correctly, feedback helps you both build rapport with others and produce better work.

"Feedback is the breakfast of champions."
- Ken Blanchard


  • What makes feedback ‘constructive’
  • Barriers to giving and receiving feedback
  • How to give effective feedback (utilising a proven framework)
  • Feedback as a two-way process
  • How to receive feedback
  • Understanding what to do with feedback


  1. Ability to deliver feedback in a clear, constructive and empathetic manner.
  2. An understanding of the impact of communication style on how feedback is received.

  3. Ability to receive feedback openly and constructively.

Our Methodology

  • Bite-Sized

    Our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.



"Incredibly helpful frameworks - I will use a lot."
- Participant feedback
"A really useful session - I learnt a lot."
- Participant feedback
"Really enjoyed the scenario play."
- Participant feedback

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