FEEDBACK: Improve your feedback techniques

Discover techniques for giving feedback more effectively in different scenarios.


Feedback involves both praising good work and offering corrective suggestions. Most of us dread giving feedback – fearing how the receiver will react. And when we receive feedback ourselves, we are often left unsure as to how we are meant to act.

To improve both productivity and relationships, feedback needs to be clear and specific. This session offers tangible tools to help develop your confidence around both delivering and receiving feedback.

"Feedback is the breakfast of champions."
- Ken Blanchard


  • What makes feedback ‘constructive’
  • Positive and negative feedback
  • A feedback framework model – that works for every scenario
  • How to give feedback in a range of different situations
  • Receiving different types of feedback


"Incredibly helpful frameworks - I will use a lot."
- Participant feedback
"A really useful session - I learnt a lot."
- Participant feedback
"Really enjoyed the scenario play."
- Participant feedback