Inclusion is much more than a buzzword;  it is a strategy that can result in improved business performance.

The ability to include others who might have different ways of perceiving the world not only improves interactions at work, but also makes a company’s products and services more inclusive and successful. Furthermore, when all employees (whoever they are) feel included, they experience a sense of belonging that drives performance and collaboration.

However, it is important to recognise that crafting a genuinely inclusive workplace is not solely achieved through the establishment of policies and procedures. Instead, it hinges on day-to-day behaviours. This session is dedicated to exploring these critical behaviours and will show you how to integrate them into your management style and daily work.

"Inclusive teams make better business decisions up to 87% of the time."
- Cloverpop


  • The business argument for inclusion and the inclusion paradox
  • Recognise the specific factors that influence how we treat others
  • Manager behaviors to support inclusion
  • Explore your existing ways of working and where could you make a difference
  • Inclusive communication – including micro-inequities and micro-affirmations
  • The importance of reflection as a manager and use of tools to ensure continuous introspection


  1. Improved understanding of the business case for inclusion

  2. New tools and confidence in managing diverse teams

  3. Enhanced understanding of how to create an inclusive culture

  4. Creation of positive working environments for all

Our Methodology

  • Bite-Sized

    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique & we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.



"Good to better understand D&I issues and discuss the viewpoint of excluded groups and between the participants what is and isn't appropriate behaviour and language."
- Participant feedback
"Good mix of theory and practical exercise. Lots of discussion and healthy debate."
- Participant feedback
"The wider discussions that were had amongst the group provoked some challenge and thinking amongst the group. The quiz and words were also good exercises for prompting further thought and discussion."
- Participant feedback