Great work and progress is only accomplished through the collaborative efforts of many. Being able to build and maintain positive relationships between yourself and amongst team members is critical in your role as a manager. In study after study, strong work relationships have been proven to boost engagement, productivity and morale.

There are many different interpersonal skills and strategies that go into building effective working relationships and this course will explore them. We look at what good collaboration looks like, how to improve working dynamics, and how to tackle conflict.

It’s important to emphasise these skills are not innate but can be learned and mastered. You, your team and your company will soon reap the benefits of stronger working relationships.

“86% of leaders blame lack of collaboration as the top reason for workplace failures”
- Zippia


  • Identifying and creating the key ingredients for successful working relationships
  • Methods for improving team collaboration and working dynamics
  • How to approach and handle difficult conversations
  • Conflict resolution strategies and how to tackle challenging behaviours
  • How to improve communication with and amongst your team
  • Practical communication tips, such as positive language, for enhanced relationships


  1. Ability to build and maintain positive work relationships.

  2. Improved team collaboration and dynamics.

  3. The skills to resolve conflict at work.

  4. Enhanced communication skills.

Our Methodology

  • Bite-Sized

    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.



"This session was really helpful – and I’ll also be able to help my team lots with what I have learnt."
- Participant feedback
"Excellent course. It got me thinking lots during and after."
- Participant feedback
"The trainer was knowledgeable and relatable. She practised what she was preaching!"
- Participant feedback