Emotional intelligence or EI is the ability to understand and manage your own emotions, as well as of those around you. People with a high degree of EI know what they are feeling, the meaning of their emotions, and how these emotions can affect other people.
In the future workplace, leaders will need to be even more human. Nothing can replace a human’s ability to connect and relate. As such, EI is what differentiates a good manager from a great one – both now and in the future.
This session explores the concept of EI, offers frameworks for understanding and applying EI at work and provides managers with ways to develop their own EI as well as their team’s.
“It takes something more than intelligence to act intelligently.”
- Fyodor Dostoyevsky
