Without strong emotional intelligence skills, we can end up with a fractious workplace full of conflict and misunderstandings.  Acquiring an understanding of our own emotional responses and reading those of others is a vital business skill.

This session will help you understand what EI really is and its potential value.  You’ll learn about your own strengths and weaknesses, for improved self-awareness and self-management.

You’ll also discover a range of techniques you can use to help the individuals in your team improve their own EI.

“It takes something more than intelligence to act intelligently.”
- Fyodor Dostoyevsky


  • What emotional intelligence is
  • The benefits enhanced emotional intelligence can bring to your workplace
  • The four pillars of EI and some of the skills that support them
  • Interpreting other peoples’ emotions and how to respond appropriately
  • Recognising and managing your own emotions
  • Ways to help team members improve their own EI


  1. Heightened understanding of emotional intelligence, what it is and how you can use it.

  2. Increased self-awareness and self-management of emotions.

  3. Improved handling of common workplace scenarios, such as interviews.

  4. Enhanced ability to recognise emotions in others and how to best respond.

Our Methodology

  • Bite-Sized

    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.



"This session was really helpful – and I’ll also be able to help my team lots with what I have learnt."
- Participant feedback
"Excellent course. It got me thinking lots during and after."
- Participant feedback
"The trainer was knowledgeable and relatable. She practised what she was preaching!"
- Participant feedback