Managers can often find themselves in a position of responsibility without the right training and toolkit needed for the job. This course will quickly equip you with the foundations of effective management and help you understand how to lead and motivate others.

You will explore the essential requirements of successful management, and the skills you need to balance people management alongside your own role. This includes the art of delegation to efficiently handle workloads.

Furthermore, you’ll gain proficiency in delivering constructive feedback through a well-defined framework that fosters lasting behaviour change. You will also discover how to effortlessly structure and run one-to-ones from which you and your reports will gain maximum benefit.

“82% of new managers in the UK have been given zero training on how to manage people.”


  • Key research findings underpinning effective people management
  • The management skills needed for today’s workplace
  • How to manage workloads and delegate effectively
  • Ways to offer feedback using language that enables behaviour change
  • A clear three-step feedback structure that helps communicate what you really need
  • How to have brilliant and productive one-to-ones


  1. Improved understanding of the manager’s role.

  2. Enhanced proficiency in structured and well managed delegation.

  3. Greater confidence when giving constructive feedback.

  4. Knowledge of how to get the best out of one-to-ones.

Our Methodology


    All of our sessions are short, focused and easy to make time for.

  • Interactive

    Our training style is unique and we don’t use PowerPoint. We understand that when the mind has to work, the learning sticks.

  • Evidence-Based

    Our work is backed up by evidence from psychology, behavioural economics and neuroscience.

  • Effective

    With a focus on sharing practical tools and behaviour change cues, we help integrate our teaching into the work you do, instantly.



"A really useful session to attend – lots of practical ideas I can implement."
- Participant feedback
"The best training course I have attended since being at this company."
- Participant feedback
"Right amount of detail. Fast-paced. Collaborative. Great to tap into each other's experience and knowledge. Reinforced the importance of Purpose and also personalising motivation and goal setting depending where individuals are in their role."
- Participant feedback