Time-strapped managers often find themselves defaulting to an old-school management approach: tell rather than ask. But solving problems instead of helping people find their own solutions perpetuates bottle-necks and firefighting. Not letting reports make decisions also  restricts their ability to develop new thinking – exactly what is needed to help businesses stay competitive.

Learning how to coach is the most effective way to lead. When managers coach they build stronger, more focused teams and get better results. It also allows them to work less hard and have more impact. In this session, managers will explore what a coaching mindset is, and how to adopt it, leading to a dramatic shift in their management style.


“Organisations whose managers coach demonstrate 21% higher revenues than their competitors.”
- Training Magazine


  • Understand what coaching is and why it matters
  • The benefits of a coaching approach to a management style
  • Common management style pitfalls
  • Examination of different opportunities for using coaching
  • Key coaching behaviours – including listening
  • Accessible coaching models and tools
  • Power coaching questions
  • Ways to use questions for different outcomes
  • How to make coaching a habit


"It was thought-provoking and a really useful session to attend. Interesting to hear about common management style pitfalls and why coaching really matters."
- Participant feedback
"Simple, straight-forward and not too long. Enjoyed the role play to put our new skills to the test."
- Participant feedback
"Great interaction amongst the group. Very practical and easy to get going with straight away."
- Participant feedback