Negotiation is something we all have to do at work – ranging from small discussions to big deals. Negotiations can be hard and they often feel like impossible situations to be in.

We will take you through important concepts gleaned from negotiation research. We’ll also help you understand the strategic and psychological aspects of negotiations. This session is highly practical; you’ll walk away with confidence over how to achieve desired results in any negotiation.

“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
- Chris Voss


  • What makes a successful negotiation
  • A structured approach to preparation
  • Psychological tools to use when negotiating
  • Holding your ground and maintaining flexibility
  • Negotiation case studies – big and small
  • Closing the deal


"The practical exercises were excellent illustrations of putting the theory to the test."
- Participant feedback
"This was impressively run and very useful."
- Participant feedback
"Really enjoyed the relaxed, approachable feel of the course."
- Participant feedback