Perfect the important skill of assertiveness to be heard effectively.
Address your emotional intelligence to better understand yourself and others.
Recognise and overcome the unconscious biases that affect us all at work.
Ways to control emotions and conflict for positive results.
Discover techniques for giving feedback more effectively in different scenarios.
Learn how to increase your influence at work and get support from others.
Understand how to 'actively' listen for better communication and outcomes.
Reminders and techniques to always get great results from (virtual) meetings.
Develop practical skills that give you an immediate negotiating edge – and your business a commercial upper-hand.
Learn how to build your network and relationships to drive results for yourself and your business.
Navigate acceptable and unacceptable behaviours and build a great work culture.